FAQs

1. How can I contact Pavilion Books?

Details about how to get in touch with us are on our Contact Us page

2. How can I contact an author?

We cannot give out personal mail or email addresses for our authors. However, all author mail is forwarded directly to our authors via our publicity departments.

Please note that we cannot guarantee a reply.

Please write to:

‘Author name’
c/o Pavilion Books
43 Great Ormond Street
London
WC1N 3HZ

3. How do I make an order?

To place an order, you need to visit our Bookstore at http://store.pavilionbooks.com/. Once you are in our Bookstore website simply click on the order button against the appropriate book title or use the search box to find the title you are looking for. Use the shopping basket to select further titles and see the contents of your shopping basket. When you have finished shopping, click to pay, and you will be asked to enter your delivery information and your credit card details.

All orders must be in UK pounds sterling.

If you have any questions regarding your order please contact us using the details on our Contact Us page.

4. Do you accept unsolicited manuscripts?

We are happy to accept unsolicited submissions but due to the high volume of proposals we receive, are unable to acknowledge receipt. Please take time to read the submission guidelines below and check the subject matters published by our imprints.

Submissions should contain a proposed outline, chapter outline and a sample chapter if available, accompanied by a cover letter containing your name, address and other contact details. Please include a stamped, addressed envelope to enable us to respond to you.Post submissions and general queries to the ‘Publisher’ and add the relevant imprint name (e.g): Publisher, Batsford, 43 Great Ormond Street, London WC1N 3HZ.

We do not accept handwritten proposals. All work should be typed and double-spaced. Pages should be numbered if possible.

Although we take great care with all material we receive, it is not advisable to send us the only copy of your manuscript and any illustrations because we do not accept responsibility for any material sent. All submissions are sent at owners risk.

5. The book I am looking for is not on the website?

There will be occasions when we do not have copies of the books that we have published in the past – this can be for a number of reasons. There are a number of resources available to locate “missing” books. Please see below for a few suggestion

Abe Books
http://www.abebooks.com/

Alibris
http://www.alibris.co.uk/

Book Finder
http://www.bookfinder.com/

6. How can I access your catalogues?

You can view all of our catalogues on our Catalogues page

You can view all delivery and returns information for books purchased from our online Pavilion Bookstore on the FAQs page within the Bookstore website here